太陽城集團榮獲SGS QualicertTM 「7 星級娛樂場貴賓廳」服務認證
Suncity Group – The First in the World to be Crowned SGS QualicertTM “7-Star Casino VIP Club” Service Certification

9月6日 6 Sep
澳門 Macau

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為配合建設澳門成為“ 世界旅遊休閒中心”的發展目標,太陽城集團一直重視提升接待能力,持續優化各項配套設施和服務,並早於2013年向全球最具權威性的品質驗證組織SGS Qualicert申請國際服務認證,而至今已有八間貴賓會獲得此殊榮。為進一步提高集團服務質素,旗下之星際太陽城貴賓會於本年7 月成功通過SGS QualicertTM更高級別的認證,榮獲SGS QualicertTM“ 7星級娛樂場貴賓廳”服務認證,是全球首家獲得7星級認證的貴賓會,代表本集團服務品質達到超越國際、領先世界的水平,開創澳門博彩業界服務品質認證的先河。

太陽城集團於9月6日假星際酒店宴會廳舉行新聞發佈會,向公眾介紹是次服務認證的審核內容,並邀請香港通用檢測認證有限公司香港區總監曾偉明到場頒發證書,以勉勵員工繼續以最優質的服務真誠待客。星際太陽城貴賓會作為連續五年通過SGS國際服務認證考核的貴賓廳,要考取7星級服務認證,除了要通過原本SGS 260多項的服務標準項目規定,另外更需要全方位滿足貴賓於購物、交通、旅遊、美食及娛樂的奢華享受,致力為他們提供貼心的顧客體驗及熱門資訊,以盡顯其尊貴不凡的身份。

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To align with the objectives of constructing Macau as a “World Centre of Tourism and Leisure”, Suncity Group has been dedicated to offer warm hospitality with integrated facilities and qualified services. Early in 2013, the Group has applied for the world-renowned SGS QualicertTM Service Certification, where 8 Suncity VIP Clubs in Macau have already been crowned. In July this year, StarWorld Suncity VIP Club has been further qualified by the SGS QualicertTM as the first “7-Star Casino VIP Club” in the world, turning over a new page for high-end and outstanding luxury service of Suncity.

Suncity Group announced the details of the SGS QualicertTM certification at a press conference which was held on 6 September at the Ballroom of StarWorld Hotel. Ben Tsang, Managing Director of SGS HK, has been invited to present certificates and encourage Suncity Group to maintain the highquality services. StarWorld Suncity VIP Club has been qualified for the SGS QualicertTM Service Certification for 5 consecutive years. In addition to fulfilling the requirements for more than 260 service standards, the Club is also committed to provide the prestigious guests with a full range of exclusive services involving shopping, travelling, gourmet and entertainment, thereby being certified as the “7-Star Casino VIP Club”.

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